Raising the Bar for Underground Inspections

Raising the Bar for Underground Inspections

PKX’s Camera Inspection truck is changing the way inspections are done in the field, and not through advanced tech alone, but through practical, everyday reliability. “It can do whatever you need it to do,” said Jacksonville Branch Manager Andrew Schneid. “With numerous attachment options for the camera and 4x4 on the truck itself no job is inaccessible for us.”

In an environment where accuracy and efficiency are everything, the sophisticated camera has the ability to deliver consistent, detailed footage to help crews catch problems early and avoid rework. With its inspection range from small 6-inch pipes up to massive 72-inch lines, it’s a versatile tool for a wide variety of conditions.

But the camera’s value extends well beyond its specs. "Having the highest level of technology in this line of work is 50% of the battle” Schneid said. "It’s easy to use but definitely hard to master. It gives us a leg up on some of our competition due to the technical ability and the quality of data it can provide but it isn’t the entire story." While competitors may use similar equipment, PKX distinguishes itself through operator skill, training, and a deep understanding of municipal regulations.

“The presentation of the unit itself gets us in the door with a lot of these bigger-caliber customers,” Schneid said. “But it’s how we’re using it that keeps us there.”

Operating the system requires an investment in training—at least three months to become proficient, along with a NASSCO certification. “The operators behind the scenes utilizing this technology have to become masters of their equipment.” Andrew explained. “The margin for error in both data delivery and possible equipment damage is slim so these guys have to dedicate themselves to understanding the ins and outs of all processes and requirements wherever they are operating.”

The camera is controlled remotely from the truck that transports it. Inside the truck’s control center, operators manage the camera’s movement, capture live video, and log data for reporting and handoff approvals by engineers.

One of the camera’s standout features is its repair capability. "These cameras come with onboard pneumatic controls to do what’s called quick locks. You can repair issues that you find in the pipe in real-time," Schneid said. This includes injecting materials to seal cracks. “Think of it like Bondo for pipes,” he said.

That ability to inspect and fix on the spot is a huge time saver, especially considering the camera’s reliability. “There are far fewer failures, so we’re never wasting time redoing work,” Schneid explained.

When asked why PKX is fortunate to have access to such specialized tools, Schneid didn’t hesitate. “It’s a game changer. It’s elevating our camera and jetting side of the business to another level.” The result? Not only smoother inspections and higher productivity but also increased trust and satisfaction from customers and a clear edge over the competition.

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